Q: I’m application Google Drive, Google’s online accumulator service, with Windows 10 PC. But abounding things abide unclear. Do certificate files on Google and my PC automatically accompany with anniversary other? Do I now accept alike files and should I annul one of them? Should I aloof annul the Windows My Abstracts file?
Also, why are some Microsoft Word abstracts I accept stored in Google Drive altered, so that they accept to be adapted aback to Word architecture back I download them? In addition, why does Google Drive say my files booty up far added accumulator amplitude online than they did on my PC?
Rick Jensen, Eden Prairie
A: Google Drive is an online accumulator annual that can act either as overflow accumulator for your PC (you accumulate files online, not on your PC) or as automated advancement for PC files (you accumulate synchronized copies of the files on both your PC and online.) (For an overview, see tinyurl.com/ycyva98s).
To use Google Drive as overflow storage, use the Windows drag-and-drop method. Highlight a book with the larboard abrasion on, authority bottomward the on, “drag” the book to the web browser window area Google Drive is open, again absolution the on. You now accept a alike on Google Drive, so you can annul the one on your PC.
(Note: Never abundance admired files in aloof one place. Accumulate backups on a beam drive or an alien adamantine drive.)
To use Google Drive for automated book backup, set up a “sync” binder on your PC (go to tinyurl.com/phabz6v and beneath “Personal advancement and sync” bang “download.) If you use your PC to accomplish changes to files in the accompany folder, those changes will automatically be affected to Google Drive. But bethink that these are not alike files. If you annul the PC file, accompany may annul the Google Drive book as able-bodied (see “choose how items are deleted” at tinyurl.com/h3vnokd). (For uploading details, see tinyurl.com/y7ee8f45).
Should you annul your PC’s “My Documents” folder? No, it’s allotment of Windows.
Why are your Word abstracts adapted on Google Drive? If you appearance Word files on Google Drive, they are adapted to Google Docs files. If you download those files, they are reconverted to Word format. To abstain that, use the Google Chrome browser and download the add-on affairs “Office Editing for Docs, Sheets & Slides” (see tinyurl.com/ybvtow6u).
Why does Google Drive say it’s autumn added abstracts than you uploaded? Because Drive additionally food the e-mails from your Gmail account, as able-bodied as any pictures you accept uploaded to Google Photos. All three programs allotment 15 gigabytes of chargeless online accumulator space.
Q: My two-year-old HP PC shuts bottomward by itself. What’s wrong?
Wanda Hill, Peyton, Colo.
A: This is a accepted botheration with HP PCs. The account could be bad disciplinarian software (software that connects a PC basic to Windows), a PC accouterments blemish (the capital ambit board, for instance) or a botheration with the BIOS (“basic input-output system”) software that underlies Windows.
You may charge to booty the PC to a adjustment shop. But first, you can try a demography two-hour online analytic analysis and afterlight the drivers and BIOS (see tinyurl.com/y888emjk). The aforementioned folio contains acquaintance advice for HP abstruse support.
E-mail tech questions to [email protected] Include name, burghal and blast number.
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